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SoftSkills Professional Effectiveness Online Training Courses
| Professional Effectiveness Online Training Courses: |
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Anger Management in the Workplace - Anger management involves a series of techniques
used to reduce the amount of anger felt and expressed. Most business professionals have had issues in the workplace
that have pushed them to the point of losing their composure. When you become angry it is hard to keep it in but
this anger could affect the way your co-workers perceive you and/or jeopardize your job. But there are things you
can do to help keep this anger in check. More info
Building Improved Work Relationships - Professionals need to understand the relationships they have with
their internal and external partners and make sure that there is a basis of openness and a foundation of trust
and common goals. More info
Business Grammar Essentials - Writing can be a more complex term then it appears, especially business writing.
There are many factors that need to be examined when somebody is trying to create a document. Different words may
sound the same but have different spellings and meanings. Sentence structure is sometimes hard to establish including
applying the right word choices and length. Our course can help to better define the rules of business writing
and help professionals apply them in order to be a more proficient writer. More info
Business Interpersonal Communication Skills - Communication Skills are the most important soft skill you
can learn. Your career will be determined based on how effectively you can exchange ideas with your fellow co-workers
and more importantly, your supervisors. Learn how to get results and demonstrate leadership through everyday interpersonal
communication. More info
Business Writing Essentials - These online courses cover the entire process of successful writing skills,
from choosing the proper format for your message and how to avoid common grammatical errors to grammar fundamentals,
writing mechanics and methodical processes. More info
Communicating Assertively - In this course professionals will learn techniques to identify the right amount
of assertiveness to apply in their work environment and assist them in implementing this change to increase positive
feedback in their daily business communication. More info
Conflict in the Workplace - Proper workplace conflict management can be crucial to effective relationships
within a company or corporation. Conflict can be productive in certain amounts but can reach a level where it hinder
productivity, and can go on to produce even more clashes and tension. In the right amounts however, conflict can
promote beneficial philosophies and help employees improve upon work performance. Our online training will show
professionals how to distinguish the differences between destructive and constructive conflicts and how to deal
with them appropriately. More
info
Effective Listening - Effective listening means having the ability to fully comprehend and actively participate
in the conversation. Many people either focus on preparing their response to someone while that person is still
talking or impolitely interrupting and therefore hearing just enough to get themselves in trouble! More info
Effective Use of Feedback for Business - One of the most important factors in establishing a positive business
development is recognizing the strength and weaknesses of given and received feedback. This involves individuals
and teams as a whole. People are not perfect but in order to make things run as smoothly as possible they rely
on the criticism of others. Feedback can be used to make needed improvements but it is also important to recognize
the source the feedback came from. More
info
Email Essentials - With the ease of email, you may be typing and hitting send without really thinking about
what you’re saying. These online courses from CBT Direct cover many of the essentials of electronic communication,
including what to send and what not to send and how to optimize your email at work. More info
Emotional Intelligence at Work - Does IQ determine your destiny? For years, that was an overriding belief.
However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors
such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute
greatly to an individual's success. These qualities, termed "emotional intelligence," often determine
if people excel in life, relationships, and the workplace. In this course, you'll learn more about these specific
characteristics and how they influence every area of your life. More info
Getting the Results You Want: Negotiating to Win - In this course, you will explore ways to gain clarity
and conviction about what you want and why you want it, as well as how to create opportunities to get it. You'll
have a chance to assess your values and beliefs about negotiating and examine how negotiating opportunities are
connected to personal and professional growth and well-being. More info
Giving Successful Presentations - It’s been said that public speaking is one of the most feared things to
do, but it doesn’t have to be that way. Presentation is required for many positions that you may hold and it takes
skills that need to be learned and practiced to become proficient. More info
How to Write an Effective Internal Business Case - This course prepares learners interested in the development
of effective business cases. You will learn what a business case is and when one is used, what research you need
to do before you start to write a business case, and what information should be included in your business case.
More info
International Business Skills: Culture, Customs and Norms - When engaging in international business, there
are many cultural barriers to successful negotiations that can, if violated, land you back on the airplane to home.
This course will help you understand the critical importance of developing skills in cultural understanding before
you get on the plane. More
info
International Communications - When you're communicating on a global scale, you need to be sure that what
you're saying--and the way you say it-will not cause offense to your cross-cultural audience. In this course, you'll
find out more about the cross-cultural communication process, and consider body language, gestures, and active
listening. More info
Obtaining Results without Authority - In the corporate world, when it comes to getting results when you
have no authority, it is imperative that you play your best hand. In this course, you'll learn how. More info
Professional Telephone Skills - This course will provide the necessary tools to be able to handle calls
with confidence and professionalism. More
info
Professionalism and Business Etiquette - Let’s face it, some attitudes and tactics are inappropriate in
the workplace. Discover the most important issues of etiquette – what to do, what not to do and when and where
to do it. More info
Telephone Skills for Business Professionals - This course provides the learner with critical information
about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone
etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are
present in most telephone interactions. More info
The Effective Business Meeting - This course will present you with information that will help you improve
the quality of your meetings. It will help you develop strategies necessary for preparing effective business meetings,
by carefully considering the importance of all the components of the meeting, including people, place, purpose,
time, agenda, and atmosphere. More
info
Working with and Managing Difficult People - This course will guide you in your journey to coping effectively
with difficult people. You'll learn step-by-step methods and processes to help you identify difficult people to
cope and communicate with them. More
info
Basic Business Math Skills - Every business needs a way to keep track of the funds coming in and going out.
Math may not have been your strong point in school, but now you need to gain control and implement order within
your company’s budget. More
info
Achieving Organizational Excellence Through Critical Thinking - This course introduces the basic concepts,
features, and skills associated with critical thinking and explains the roles and propagation of critical thinking
in the workplace. More info
Business Ethics - This course provides the conceptual framework for discussing business ethics and the tool
kit for making ethical decisions. More
info
Creativity and Innovation in the Workplace - As more and more organizations encourage employees to propose
creative and innovative ideas in the workplace, it's imperative that you understand the foundations of creativity
and innovation, how creative thought happens, and what is needed to stimulate it further. More info
Decision-making and Problem-solving for Business - In this course, you'll explore how to think about the
most critical business skill of all--thinking itself. You'll first learn about the counterproductive thinking patterns
and tendencies most people naturally fall prey to. You'll then discover how these largely intuitive tendencies
manifest themselves in problem-solving mind-sets and decision-making styles. Finally, you'll take the necessary
steps to neutralize ineffective thinking habits and instead practice dynamic and results-oriented thinking strategies.
More info
Doing Business Professionally - This course will help members of business organizations who want to increase
their effectiveness at work while exercising more control over their own day-to-day activities and improving their
ability to meet long-term personal career goals. More info
Your Career on the Fast Track - This course will help get your career on the fast track with training in
basic business skills like interviewing, decision-making, delegation, negotiation and organization. It will also
teach you how to improve your oral and written communication skills and develop better listening skills. More info
Handling Organizational Change - This course gives you an insight into the basic principles that drive change.
You also gain an understanding of the factors that impact on the readiness and ability of people to change. The
course also shows you how to deal with the fear that may be generated in a situation where change is just around
the corner. More info
Living a Balanced Life - Balancing your life between work and home has become one of the most difficult
goals to achieve today and will take a toll on your health if not managed properly. Cell phones, PDAs, email, demanding
work hours and additional job duties all keep our minds on work, while relationships, kids, bills and other responsibilities
keep us occupied with our personal lives at home. More info
Overcoming Overload-Managing Memory and Time - This course is about figuring out which tasks are important
to you on your job, and then finding time to do them. You will learn how to evaluate the importance of a task by
looking at the payoff versus the time invested. Then, you will examine how you currently spend your time, and how
to reset your focus on what's important. More info
Planning Your Personal Finances - This course will show you how to create a realistic budget that will allow
you to live within your means while at the same time building a nest egg for the future. But budgeting is only
the first step in financial planning. You will also learn how to better manage your credit and restructure your
debt in order to increase your cash flow. More info
Take Control of Your Time by Working More Effectively - Before you can decide how to manage your time better,
you need to recognize how you manage your time now. Busy people do what is required, and rarely have the opportunity
to stop and consider whether they are making the best use of their time. A brief analysis of what you do currently
may surprise you, and it may help you to identify some changes that could be made. More info
Taking Control of Your Workday - This course contains lessons on how to get organized, how to prepare a
"To Do" list, how to set a Priority Matrix, and how to identify the most valuable time in a workday.
More info
Working Without a Net-The Business of Risk - The information presented in this course on risk and hedging
techniques are vital survival tools for today's corporate environment. When the task is difficult and the risk
is real, how comfortable are you? This course can bolster your management and leadership abilities by increasing
your comfort level with risk management. More info |
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